IT infrastructure
Network engineering
We configure and install high-professional network solutions for small and medium-sized enterprises.
« Our solutions comprise amongst others the setting-up of secure VPN connections, the implementation of reliable backup solutions, the realisation of virtualisation to secure single components and to raise efficiency, the optimization of network structures and the implementation of firewalls and gateways. »
A successful network architecture acts in pursuance with the requirements of the customers - not the other way round!
Telephone systems / Workstations
« We take care for telephone systems and workstations that are highly customised and heterogeneous. They are as individual as our customers and their requirements. Though a similarity can be found: quality. Only professional solutions that have high standards of quality come into operation. »
Your telephone system has to deal with numerous subsidiaries? Additionally you need special configurations, waiting queues and a tool to manage your phone extensions? Do you prefer the use of a laptop or a pc or do you need the newest high-end computer? Our solutions follow your requirements - not the other way round.
VoIP telephone systems
VoIP telephony replaces old and expensive telephone systems and provides additional functions that are affordable.
Voice over IP (VoIP) uses Internet protocols to deliver voice communication over the network (e.g. the Internet). The telephone system consists only of a software and new terminals that are connected to the companies network like a PC. The telephone call takes place either classical over ISDN or over the Internet.
To connect into the conventional telephone network, so called media boxes are used between the IP network and the ISDN / analog network. They can be redundant if desired. Alternatively the VoIP telephony can take place over a SIP provider. Especially for telephone calls to foreign countries, cheaper scales are possible thereby, because the telephone call is broadcast over the Internet or the SIP provider to the conventional network.
Advantages of VoIP:
- General available telephone standard: Terminals of different producer can be connected.
- Cost savings: conventional server are used as telephone system, expensive telephone systems are not necessary any more
- Flexibility: to use the personal telephone numbers and direct dials all over the world, the only thing you need is a data connection to the VoIP server
- Independency of the location: VoIP is independent from the location as long as there is a connection to the Internet
- Broadcast in real-time without time delay
- Administration of VoIP telephony over a web interface
- Email notification: faxes are sent as PDF-attachments and voice mail box messages as sound attachments to the corresponding mail address
- Interactive voice response system (IVR)
- Only one main number is needed, through extension numbers the call is transferred to different office locations. Additionally, each phone extension can be provided with an own answering message or each user can have his own fax extension number.
- Easy connection between different locations (transferring of telephone calls)
- Possibility to connect VoIP to diverse software (Internet browser, mail program, enterprise resource planning systems etc.)
How can we switch to VoIP telephony?
Soft migration: The switch to VoIP takes place step by step. At the beginning, both technologies (including the existing telephone system) are used parallel.
Workstations
Each customer has differing requirements on the PCs of his employees. According to these demands, the desktop PCs are configured with the needed systems and programs.
Annoying preconfigured software (with a date of expiry) are a thing of the past thereby. In case of an hardware defect, we care for the reparation as well as for spare parts. It is not necessary to send the computer back. We are glad to consult you before buying a workstation.
Mobility with a notebook, daily work on a desktop PC or video encoding at a high end computer - we make sure you get the best deal in terms of investment and room to grow, in cooperation with capable and dependable distributors.
